application-support-manager

Application Support Manager

Mario van Baekel
Recruiter
Houten
Jaarcontract
HBO
meer dan 5 jaar ervaring
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Wat je gaat doen

Als Application Support Manager bij Arval

You are looking for a challenging environment where you can apply your specialism and experience in Application Support within a team of multiple disciplines (Squad).

The Function:

By monitoring, analyzing and resolving production disruptions, you as an Application Support Manager, know how to monitor and improve the quality of applications. Thanks to your knowledge and experience in the field of support, you will certainly contribute to the implementation of new functionalities and/or products.

You do not do this alone of course, as indicated you are part of a Squad. Together with your Squad you are responsible for the products you manage.

With your expertise you are an important link that is needed within a Squad, this is already provided with Business Specialist, Product Owner, Scrum Master, Tester and Engineer.

Despite your expertise, you are always willing to learn more and you are looking for a dynamic environment with a good dose of challenge, but also a place that gives the necessary attention to development.

Key responsibilities in this role include:

 

  • Analyze and resolve production disruptions (third-line support)
  • Executing service requests for change (third-line support)
  • Interacting with users (in English) and third parties (suppliers)
  • Cooperation with other IT disciplines
  • Implementation of functional and corrective changes
  • Automation of processes
  • Analyzing and solving problems (problem management)
  • Documentation of procedures and work standards
  • Participation in IT projects

 

Dit is waarom dit (n)iets voor jou is

You have an HBO work and thinking level
You are a real IT person today, with knowledge of products like Jdeveloper, Powershell, ODI or Oracle BI and/or outsystems
You have a good command of the English language; French is an advantage.
You have experience with PL/SQL
You think solution-oriented
You have previous work experience as a 3rd line support person

Hier kom je terecht

We are part of Arval One IT Corporate, based in Paris. The cooperation with the other IT organizations within One IT is becoming more and more intense. Arval’s head office is also located in Paris. Arval, a subsidiary of BNP Paribas, is Europe’s largest leasing company and has a total of 29 offices around the world.

Working for Arval means working at top international level in a pleasant working environment with attention for individual employees. A working environment where your opinion counts, where attention is paid to you as a person and where you are well taken care of in all areas.

You will be working in a pleasant environment where you are part of a cozy team of ICT specialists. Not a number, but attention to your professional and personal development. Together with your immediate colleagues, you will support approximately 2800 users for 15 european Arval branches. Besides the experience you will gain in the field, you will also get the opportunity to develop yourself in the field of certifications to go both in depth and in width.

Grow together!

 

Wat je krijgt

At Arval, you can make a significant contribution to the successes and development of the organization and combine your love for Automotive beautifully. Because the experience of the customer comes first at Arval, you make many people happy with your work. That already gives you a lot of satisfaction. Working part-time in this role is also possible!

Besides a lot of satisfaction from your work, you will also get from us:

  • Salary: Logical! The exact offer depends on your experience, age and knowledge level.
  • Vacation allowance: 8%. Because life doesn’t consist only of work.
  • Bonus: an annual profit bonus of (on average) one time your monthly salary.
  • 25 vacation days: (for a 40-hour work week) Only if you promise to come back!
  • Travel and home-work allowance: because you can choose where you work each day.
  • Home working scheme: you can order items for € 726 that help you set up your home working area.
  • Flexible hours: work when you want to work. At the place that suits you (In consultation, of course).
  • Non-contributory pension: this means that Arval pays for your entire pension. You don’t have to contribute anything yourself. And that saves you a lot of money.
  • Net expense allowance: you do not receive a company phone, but you do receive an allowance for calling and internet of € 37.50 per month.
  • Prospect of a permanent contract: A bit of security is of course nice.
  • Nice extras: You can exercise for free in Houten. There is always fresh fruit and juice available at the office and we regularly have fun get-togethers or parties.

 

Enthousiast geworden?

Jouw sollicitatieprocedure

Upload je CV én iets waarin je meer over jezelf vertelt. Dit mag alles zijn. Een tekst, video, opname. Wees creatief!

We nemen contact met je op voor een kort gesprekje om te kijken of we dezelfde verwachting hebben.

Is er een match? Dan nodigen we je uit op gesprek. Gewoon, met een (digitaal) bakje koffie om elkaar beter te leren kennen.

Zijn we allebei enthousiast? Dan volgt er een tweede gesprek. Bereid je goed voor, want dan duiken we de diepte in.

Deze is aan ons, wij moeten dan een keuze maken. Ben je het geworden? Dan volgt er alleen nog een arbeidsvoorwaarde gesprek met HR.

Nog vragen?

Neem dan contact op met

Mario van Baekel
Recruiter

Solliciteer direct

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